LibAnswers: CUSM IT Help Desk

Five Things To Know About Chat in Microsoft Teams

Chat is at the center of whatever you do in Teams. From individual chats with just one other person to group chats and conversations in channels—chat has you covered.

1. Press Shift+Enter to start a new line.

When you want to start a new paragraph, press Shift+Enter to insert the line break, and you’re done. FYI—If you’ve opened-up all your formatting options (see step 3 for details), you can press Enter to start a new line of text.

2. Select Format to see all your formatting options.

To open your formatting options, select Format  beneath the box where you type your message. In this expanded view, select the text you want to format, then choose an option like B, I, or U to bold, italicize, or underline the text.

3. Chat happens in channels, too.

When you go to any channel in Teams the very first tab is Posts. Think of this as one big group chat. Everyone who has access to the channel can see the messages on the Posts tab.

4. Chats can be one-on-one or in a group.

• One-on-one chat: Once you’ve selected New chat  and entered the person’s name, compose your message in the box and select Send This starts the chat.

• Group chat: Use a group chat when you need to talk to a small group of people. Start one the same way you start a one-on-one chat: select New chat  at the top of your chat list. Select the down arrow to the far right of the To field and type a name for the chat in the Group name field. Next, type the names of the people you’d like to add in the To field.

5. Hide or mute chats to keep them out of your way.

While you can't delete an entire chat conversation in Teams, you can hide the chat from the chat list, or mute it so you stop getting notifications. For details, see Hide, mute, or pin a chat in Teams. (You are able to delete individual messages that you've sent.)

If you have any IT related issues or questions, we are always happy to help.

Please Contact the IITS Help Desk at helpdesk@cusm.org.